1.Order Processing: Once the customer places an order and completes the payment, our team begins processing the order. This process includes verifying order details, preparing the items, and generating shipping labels.

2.Shipping Time: Typically, for items that are in stock, shipping preparation is completed within 1 to 3 working days after order confirmation. However, during peak periods or in special circumstances, such as for customized products, it may take longer.

3.Shipping Partners: We work with reputable logistics partners to ensure the secure and timely delivery of your orders. For specific details, please contact our customer service representatives.

4.Transit Time: The transit time depends on the destination and the chosen shipping method. Generally, sea transportation takes 7 to 45 working days, while air transportation takes 5 to 15 working days.

5.Tracking Information: After the order is shipped, customers will receive a tracking number. This number can be used to track the shipping status online. It allows customers to monitor the real-time location of their orders and estimated delivery dates.

6.Delivery and Receipt: Couriers will deliver the package and require someone to sign for receipt. If the customer is not available, relevant information is usually left for re-scheduling delivery.

7.Customer Support: Our customer support team is available 24/7 to assist and support customers if they encounter any issues upon receiving their goods.